Not receiving password reset email
Modified on: Wed, 3 May, 2017 at 11:17 AM
I requested a new password reset, but it has not arrived in my email inbox.
- The email might take a couple of minutes to reach your account.
- Be sure to check your junk or spam filters on your email inbox. Search for any emails from Kinesio.
- Re-enter your email address when requesting a password reset. This will ensure you know which email we are sending to, and are checking the right inbox.
- If you are requesting a password reset to the correct email address but it is not arriving, file a support ticket here.
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